National Day of PRC: QL's Important Holiday Notice
Dear Valued Customer: Important Holiday Update from QL.
Thank you for your continued trust and support. As National Day approaches, we are pleased to inform you about our holiday schedule and the measures we have taken to ensure a seamless experience for you during this time.
Holiday Schedule
We will observe a 7-day holiday from October 1, 2024, to October 7, 2024. Normal operations will resume on October 8, 2024. We appreciate your understanding as we take this time to celebrate.
Service Suspension Notice
During the holiday period, our customer service channels will have limited availability. While our website will remain operational, you may experience some delays or inconvenience. We apologize for any potential disruption and thank you for your patience and understanding.
What to Expect:
Customer Service Hotline: Our customer service hotline will be available but may experience delays in response times. We recommend reaching out via our online support channels for quicker assistance.
Online Support: While our online support will be operational, please allow extra time for responses during this holiday period.
Key Features Available:
Product Information: All product details, specifications, and pricing will be available for your reference.
Account Access: You can log into your account to view your orders, manage subscriptions, and update your personal information.
Emergency Contact Information:
If you encounter any urgent matters that require immediate attention during the holiday, please do not hesitate to contact us at 15566881320. Our team is committed to providing timely assistance for urgent issues, and we will do our utmost to respond as quickly as possible.